AIM, BENEFIT & INSPIRATION
Smart Delivery is a smart delivery and live routing system for parcel service providers and their customers. It reduces failed delivery attempts by dynamically changing the providers delivery route depending on the customers availability for a successful delivery. At the same time it improves the relationship between the customer and the parcel delivery service. It is based on real time data to maximize comfort and provide fast updates.
»When you are 60.000 drivers, if I can just reduce one mile per driver per day that‘s more than 20 mio. miles a year, that‘s tires that are being wasted, that‘s 2 mio. gallons of fuel, that‘s 20.000 metric tons of CO2 leak in the air - if I can save just one mile ... «
– Jack Levis, UPS Director of Process Management
YOUR PARCEL AT YOUR TIME
Using the Smart Delivery application the user has the ability to connect the service to several service providers such as UPS, DHL & FEDex. Placing an order results in a notification on your smart phone, where you have the ability to set date and time for your delivery. After you have typed in your favorite option the App notifies you and lets you confirm your wish. If everything is fine the date and time will be delivered to your parcel service provider who then will be ready to go and deliver your order. No more missed deliveries!
On the one hand the customer gets an App to place, track and schedule his orders, on the other hand parcel service providers get an App for live routing and instant changes for their delivery route. Problem solved nothing to do anymore, right? Wrong! Implementing a service into the App to reschedule on demand on an annual fee will greatly increase user experience and relationship, giving the user more flexibility and security in receiving their orders. Providing a complete solution within Smart Delivery will create a great service application in cooperation with the big service providers.